RETURNS

At TIER NYC, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may return or exchange your purchase. Simply follow the guidelines below.

  • Items can only be returned within 14 days of the date of purchase and when accompanied by proof of purchase.

  • The item must be in like new condition, unless defective when sold. "Like new" means unworn, undamaged, unaltered, and able to be sold.

  • TIER NYC reserves the right, at its sole discretion, to determine if returned merchandise is in like new condition. Returns that do not meet our policy will not be accepted and will be returned to you.

  • We recognize that returns are important to our customers. To ensure a positive shopping experience for all our customers, if we identify through electronic analysis an unreasonable return pattern, we may restrict or refuse future transactions from such customers at TIER NYC.

  • Sales to individuals whom management believes are resellers or bulk purchasers are final sales. No exchange or return privileges will be granted.